Shipping policy

  • Item Location: Toronto, Canada
  • Shipping To: Canada and USA 
  • iii. For Canada: Freight will be a minimum of  $10 or 15% of the product cost, whichever is higher for the Greater Toronto Area. Minimum $20 or 20% of the product cost, whichever is higher for the rest of Canada.
  • For the USA: Freight will be a minimum of $30 or 20% of the product cost, whichever is higher.
  • Expedited shipping will cost extra, depending on the location of delivery.
  • All other countries: Except Canada and the USA subject to other terms and conditions.

Delivery Policy

  • For Canada, delivery will be processed within 3 business days of receiving the confirmed payment. The estimated receiving time will be 5 to 7 business days or as per the standard shipping policy of Canada Post/Courier service. 
  • For the USA, delivery will be processed within 3 business days of receiving the confirmed payment. The estimated receiving time will be 7 to 10 business days or as per standard shipping policy of Canada Post/Courier service and subject to custom clearance.
  • iii. Expedited Shipping is available on request and will be processed the next day after receiving the confirmed payment. Extra charges may be applied.
  • For pre-sale orders, delivery will be processed within 6 to 8 weeks, unless any unavoidable or unprecedented circumstances.
  • Pickup from the store will be made on the next business day.

Insurance Policy

The buyer will have the option to buy full value coverage insurance for the product. Extra charges may be applicable.

Return policy

All product sales are final, non-return and non-refundable unless any manufacturing fault which will be replaced with the same product with no additional cost or providing store credit in lieu of.

Payment policy

Payment will be made only via:

Account policy

 The invoice of purchase will be automatically generated after receiving the confirmed payment.

Sale policy

  • All prices on the website shown in USD. Conversion will be made automatically.
  • All sales are final unless cancelled by the customer before shipment.
  • The seller has the right to cancel the order with a full refund due to unavoidable circumstances.

Discount Policy

  • Membership Discount: 10% of product cost will be entitled to registered members. Membership number or coupon should be produced during checkout.
  • Minimum Order: The purchase of products costing over $500 will be entitled a 10% extra discount automatically.
  • Any promotion/on sale item will not be entitled to any discount.

Currency Policy

All prices on the websites shown in USD.